Digital Transformation Eye on ServiceNow led ITSM Industry

According to ResearchandMarkets, the global Cloud ITSM market size is expected to grow from USD 6.5 billion in 2020 to USD 16.5 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 14.2% during the forecast period. Major IT players and Strategic Investors are propelling to build or expand their practices around ITSM capabilities.

With the pandemic labelling ServiceNow, a ‘mission critical’ need for organizations to survive and thrive, SA has learned from Business Leaders on how investing in ServiceNow capabilities has helped them shield their organizations from pandemic woes.
Enterprises across the globe are in need of ServiceNow partners to accelerate and manage operational efficiency across organizations ranging from IT and DevOps to Human Resources, and Customer service.

This report outlines new ways to fuel growth and capitalise on these new opportunities that arise from the current worldwide need of ServiceNow capabilities.